Last updated: April 25, 2026 · Effective date: March 1, 2026
Plain English summary: We collect only what we need to run the platform. We never sell your data. We store it securely in India. You can delete your account and all data at any time. We use trusted third-party services like Razorpay, Anthropic, and Meta APIs — each with their own privacy practices.
Manva.ai ("we", "our", "us") is a social media design and automation platform for Indian businesses, operated at manva.ai. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our Service.
Data Controller: Manva AI · hello@manva.ai · manva.ai
By using Manva.ai, you consent to the data practices described in this policy.
| Data Type | What We Collect | Why |
|---|---|---|
| Account Info | Name, email address, password (hashed), business name, category | To create and manage your account |
| Billing Info | Plan type, payment status (Razorpay handles card data — we never see it) | To manage subscriptions |
| Platform Tokens | OAuth tokens for Instagram, Facebook, YouTube, Pinterest, Threads, WhatsApp | To post content on your behalf |
| Designs | Canvas JSON, design names, export history | To save your creative work |
| Social Analytics | Post reach, likes, comments (fetched from connected platforms) | To show you performance dashboards |
| WhatsApp Messages | Message templates, campaign recipient lists, delivery status | To operate the WhatsApp Business messaging feature |
| Usage Data | Pages visited, features used, login timestamps | To improve the product |
| Device Info | Browser type, IP address, screen size | For security and debugging |
We use your information to:
We do not sell, rent, trade, or use your personal information — including data obtained from Meta APIs — for advertising purposes or to create profiles for third-party advertisers.
When you connect your Instagram, Facebook, or WhatsApp Business account to Manva.ai, we request the following permissions. We access only what is necessary to provide the features you use:
| Permission | What we use it for | What we never do |
|---|---|---|
| instagram_basic | Read your Instagram profile, username, follower count | Never share with third parties |
| instagram_content_publish | Publish posts, reels, carousels to Instagram on your behalf | Only what you explicitly schedule or approve |
| instagram_manage_insights | Read reach, impressions, engagement data for your posts | Shown only in your dashboard — never sold |
| pages_show_list | See Facebook Pages you manage to link to Instagram | No posting without your explicit instruction |
| pages_manage_posts | Publish posts to your Facebook Page | Only posts you schedule or approve |
| pages_read_engagement | Read likes, shares, reach for Facebook Page posts | Analytics shown only to account owner |
| whatsapp_business_messaging | Send WhatsApp messages and manage templates via WhatsApp Business API | Only sent when you trigger them |
| whatsapp_business_management | Manage WhatsApp Business account settings and phone numbers | No changes without your direction |
We use Meta platform data only to provide the services you have requested. We do not use this data for any purpose other than what is described in this policy and the permissions we have requested.
Manva.ai integrates with the WhatsApp Business Platform (Meta) to allow businesses to send marketing and transactional messages to their customers. Here is how we handle WhatsApp data:
You (the Manva.ai user / business) are solely responsible for ensuring that your message recipients have opted in to receive WhatsApp communications from your business, in compliance with WhatsApp's Business Policy and applicable laws (including the TCPA, GDPR, and India's DPDP Act).
Recipient phone numbers and message logs are deleted when you delete your Manva.ai account or when you manually delete a campaign. You can also contact us at privacy@manva.ai to request deletion of specific campaign data.
We share your information only with the following service providers, and only to the extent necessary to operate the platform:
We do not sell, rent, or trade your personal information — including any data received from Meta APIs — to any third party for any purpose, including advertising.
We implement the following security measures to protect your data:
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects you, we will notify you within 72 hours of becoming aware of it.
We use minimal cookies and localStorage to:
We use Google Analytics to understand aggregate usage patterns. Google Analytics cookies are only loaded after you accept analytics cookies via our consent banner. We do not use advertising cookies or tracking pixels. We do not participate in third-party advertising networks. You can change your cookie preferences at any time by clearing your browser's localStorage entry for manva_cookie_consent.
Under applicable Indian law (DPDP Act 2023) and global best practices, you have the right to:
You can delete your Manva.ai account and all associated data in two ways:
To exercise any of these rights, contact us at privacy@manva.ai. We will respond within 30 days.
Manva.ai stores your primary data on servers located in India. However, some of our third-party service providers may process data outside India to deliver their services:
These service providers process data solely to deliver their services to us and are bound by their own privacy policies and data protection standards. We only share the minimum data necessary for each service to function. By using Manva.ai, you consent to this limited transfer of data to these trusted service providers.
Manva.ai uses artificial intelligence (AI) services including Anthropic and OpenAI to generate:
Important: Content generated by AI may not always be accurate, original, or appropriate for your specific context. You are responsible for reviewing, editing, and approving all AI-generated content before publishing. Under applicable regulations (including the EU AI Act), you may be required to disclose that content was generated with AI assistance when publishing it. We encourage all users to comply with local disclosure requirements in their jurisdiction.
Your prompts and inputs may be processed by our AI providers (Anthropic, OpenAI) to generate responses. We do not use your content to train AI models. Please refer to each provider's data usage policies for details.
We retain your data as follows:
Manva.ai is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at privacy@manva.ai and we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the platform. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the platform after changes constitutes your acceptance of the updated policy.
For privacy-related questions, data access or deletion requests: